{"id":715,"date":"2022-03-18T15:54:32","date_gmt":"2022-03-18T14:54:32","guid":{"rendered":"https:\/\/www.susii.nrw\/what-happened\/online-shopping\/"},"modified":"2022-04-22T10:52:46","modified_gmt":"2022-04-22T08:52:46","slug":"online-shopping","status":"publish","type":"page","link":"https:\/\/www.susii.nrw\/en\/first-aid\/online-shopping\/","title":{"rendered":"Online-Shopping"},"content":{"rendered":"\n<p class=\"has-text-align-center su-page-intro has-black-color has-text-color\">Here are tips and advice on how to deal with fraud in online shopping.<\/p>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js su-accordion su-icon-shopping-cart su-box-shadow\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-7150\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Order goods from Ebay, Amazon or other online shops<\/h2><div id=\"ac-7150\" class=\"c-accordion__content\">\n<p>If you have ordered goods or services from EBay, Amazon or other online shops and haven\u2019t received them, then the first step is to contact the shop and report the incident.&nbsp;<\/p>\n\n\n\n<p>If the shop operators cannot help you, then contact a consumer protection office next. They will help you further.&nbsp;<\/p>\n\n\n\n<p>You will find an overview in our\u00a0<a href=\"https:\/\/www.susii.nrw\/en\/link-collection\/\" data-type=\"page\" data-id=\"760\">link collection<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js su-accordion su-icon-credit-card su-box-shadow\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-7151\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Cancelling a credit card payment<\/h2><div id=\"ac-7151\" class=\"c-accordion__content\">\n<p>If you have been defrauded when shopping online, then it is often possible to cancel the credit card payment.&nbsp;<\/p>\n\n\n\n<p>To do so, contact either the bank that issued your credit card or the credit card company.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js su-accordion su-icon-announcement su-box-shadow\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-7152\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Reporting the offense<\/h2><div id=\"ac-7152\" class=\"c-accordion__content\">\n<p>You should also report the offense to the police, particularly when the perpetrator is abroad.&nbsp;<\/p>\n\n\n\n<p>You can find more information on how to do so at <a rel=\"noreferrer noopener\" href=\"https:\/\/service.polizei.nrw.de\/anzeige\" target=\"_blank\">Reporting the offense online<\/a>. <\/p>\n\n\n\n<p>Keep all possible records, such as the order and the communication with the other party.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js su-accordion su-icon-link su-box-shadow\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-7153\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Related links<\/h2><div id=\"ac-7153\" class=\"c-accordion__content\">\n<p>juris:\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.gesetze-im-internet.de\/englisch_stgb\/englisch_stgb.html#p2147\" target=\"_blank\">Money laundering; hiding unlawfully obtained financial benefits<\/a><br>BSI for Citizens:\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.bsi-fuer-buerger.de\/BSIFB\/DE\/DigitaleGesellschaft\/EinkaufenImInternet\/OnlineShoppingbeachten\/OnlineShoppingbeachten_node.html\" target=\"_blank\">Worauf beim Online-Einkauf zu achten ist<\/a>\u00a0<br>Verbraucher-Zentrale NRW:\u00a0<a rel=\"noreferrer noopener\" href=\"http:\/\/www.verbraucherzentrale.nrw\/rechte-beim-online-kauf-1\" target=\"_blank\">Rechte beim Online-Kauf<\/a>\u00a0<br>Botfrei.de:\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/blog.botfrei.de\/2016\/03\/risiken-beim-handy-kauf-aus-fernost-2\/\" target=\"_blank\">Risiken beim Handy-Kauf aus Fernost<\/a>\u00a0<br>Com Magazin:\u00a0<a rel=\"noreferrer noopener\" href=\"http:\/\/www.com-magazin.de\/news\/sicherheit\/11-tipps-fuer-sicheres-online-shopping-5944.html\" target=\"_blank\">11 Tipps f\u00fcr sicheres Online-Shopping<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here are tips and advice on how to deal with fraud in online shopping.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":704,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/pages\/715"}],"collection":[{"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/comments?post=715"}],"version-history":[{"count":1,"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/pages\/715\/revisions"}],"predecessor-version":[{"id":805,"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/pages\/715\/revisions\/805"}],"up":[{"embeddable":true,"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/pages\/704"}],"wp:attachment":[{"href":"https:\/\/www.susii.nrw\/en\/wp-json\/wp\/v2\/media?parent=715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}